Privacy Policy

1. Introduction

Wag's Plumbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and contact us for services.

2. Information We Collect

We only collect information that you voluntarily provide to us through our contact form, including:

• Name
• Email address
• Phone number (optional)
• Service type needed
• Message describing your plumbing issue

3. How We Use Your Information

We use your contact information solely to:

• Respond to your service requests
• Provide quotes and estimates
• Schedule appointments
• Communicate about your plumbing needs
• Provide customer service

We do NOT:

• Store your information in databases
• Share your information with third parties
• Use your information for marketing purposes
• Send unsolicited emails or communications

4. Data Transmission and Storage

When you submit our contact form:

• Your information is sent directly to our email
• We do not store this data on our servers
• We do not use cookies or tracking technologies
• Your information is not saved in any database

5. Data Security

We take reasonable measures to protect your information:

• Secure email transmission
• Limited access to contact information
• No permanent storage of personal data
• Immediate deletion after service completion

6. Data Retention

Your contact information is retained only as long as necessary to:

• Complete your service request
• Provide follow-up customer service
• Address any warranty or guarantee issues

Once your service is completed and any follow-up issues are resolved, your contact information is permanently deleted from our email system.

7. Third-Party Services

We do not use third-party services to collect, store, or process your personal information. Your data stays between you and our team only.

8. Your Rights

You have the right to:

• Request information about what data we have
• Request deletion of your contact information
• Opt out of future communications
• Contact us with privacy concerns

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: